Fire Alarm: Monitoring

Service Offered
We offer monitoring 24 hours a day, 7 days a week, and 365 days a
year for fire alarm systems. Our central monitoring station is US Five
Diamond Certified and only uses the best equipment available in the
market today. The staff is highly trained to react to signals fast and
efficiently. These professionals are also bi-lingual in English and
Spanish to meet the needs of more customers. Whenever a signal is
sent to the central station, the proper authorities will be sent
immediately.

The system will monitor and log multiple information, including: all
the signals ever sent to the central station accompanied with the time
and date sent, the device that sent the signal, and its location; and the
individual who either put the system on test or completely shut off the
system. It is important to make sure the central station is receiving
the correct signals when the system is first installed. The monitoring
station has multiple back-up systems if the station ever fails in a
power outage to ensure that your building is always protected.

False Alarms
Most of the fire departments called to an emergency turn out to be
a false alarm. It is extremely important to try to prevent any false
alarms. Most cities will issue a fine to the owner after zero to
three false alarms depending on the city regulations. When a
technician is inspecting or servicing a fire alarm system, it is their
responsibility to put the system on test. On the other hand, it is
the owner's responsibility to have their system put on test if they
do any testing or inspecting on their own.

Payments
One of the biggest refreshing differences between our company and
others is that we do not lock you in a contract. Our monitoring
payments are made on a monthly basis, so if you decide to stop the
monitoring for any reason, then the system will stop being
monitored at the end of the month. Other companies claim they do
not make you sign a contract, but you must pay four months at a
time, so it's as if you are signing a four month contract.